Scalable CommunicationsServices
If you do not have a maintenance contract with us, but are interested in taking out support cover with Scalable Communications, please contact us.
Scalable Communications Services deliver value to our clients at all stages. It is this approach combined with our expertise in delivering and maintaining complex IP network infrastructure, IP Telephony and Security solutions that helps us develop long-term relationships with our clients who rely on us as trusted advisors, or an extension of their own IT team.
To ensure the total support of a complex network infrastructure, our Technical Consultants understand every aspect of a client’s environment: from LAN protocols and products, to VoIP applications and services; from WAN protocols and carrier services to LAN operating systems. It is only with our diverse experience, and the appropriate tools, that problems can be efficiently identified and resolved. From our base of expertise we provide a range of response-based support services that are available 7 days per week, 24 hours per day, 365 days per year.
We have increasingly found that our clients require far more than a traditional response-based maintenance contract. The cause of many network issues is not readily identifiable, or the client may not have the time, the specialist knowledge, or the tools to adequately localise problems to a specific area of the network. As a response to this requirement, Scalable Communications offers a wide range of additional services, where we take responsibility for more than just network support components specified on a maintenance schedule.
For further information on Scalable Communications' Support Services, please contact us.
0844 7422010
