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Communication solutions for the financial services industry

The financial services industry continues to face globalisation, regulation and consolidation challenges.

In an environment where performance is measured by client loyalty, and where speed, accuracy and reliability are the foundations of success, the industry needs communications solutions that are integrated, secure, flexible and fast.

Scalable Communications provide solutions that will harnesses the power of IP to fuse communications across a multitude of business units in real time. We will help you gain competitive edge with mobility, collaboration and business continuity solutions that enhance client services, streamline business processes and lower total cost of ownership with flexible deployment options and a clear migration path.

In an industry where the value and accuracy of your data will acutely influence the outcome of a brokered deal, communication is critical. Ensuring the availability and performance of those communication channels is a priority. The time-sensitive nature of financial trading means that your organisations network infrastructure has to flex and change to support peaks and troughs in traffic flow and priority applications.

Our solutions will ensure that you’re one step ahead of your competitors by offering clients the tools and processes that will allow them to interact securely with the data generated by your employees.

Our Proactive Monitoring is based on a Software-as-a-Service (SaaS) delivery model, which actively monitors networks, services, applications and bandwidth capacity in realtime. Coupled with an online customer portal and email/SMS alerts, Scalable’s Proactive Monitoring also enables a remote maintenance strategy.

The IP technologies delivered by Scalable Communications can improve your customer service and enable flexible working practices for employees. By enabling staff to work when they want, from where they want, your organisation will be able to retain valued staff and recruit the highest quality candidates through your flexible working packages. Forward thinking organisations understand that this approach to employees will help you provide first rate customer service by ensuring that customers are able to contact the person they require, when they require them regardless of location, as well as interact with a motivated, happy workforce.

For further information on Scalable Communications' solutions for the Finance industry, please contact us.